Returns & Exchanges
At NUUDA, we take pride in the quality of our food products, but if you are not entirely satisfied with your purchase, we are here to help. Due to the perishable nature of our inventory, we offer a 14-day window for reporting any issues or requesting a replacement.
Contact Support
Email our customer care team within 14 days of delivery with your order number and a brief explanation of the issue.
Provide Evidence
For any damaged or spoiled goods, please include clear photographs of the product and the packaging to help us expedite your claim.
Review Process
Our quality assurance team will review your request within 48 hours to determine if a refund or a replacement shipment is appropriate.
Resolution
Once approved, a refund will be processed to your original payment method, or a fresh replacement will be dispatched at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing